The Glide guide to maintaining a positive relationship with student tenants.

AFS Team·21 May 2018·3 min read

The Glide guide to maintaining a positive relationship with student tenants.
The first step to developing a good relationship with your student tenant is understanding what they are looking for from the accommodation. For a number of years, Glide have surveyed landlords and students and used these results to enhance our understanding of the market. We are pleased to share some of our findings with a view to helping you to further understand what students seek and build even better relationships.

Meet your tenant : Around 70% of students consider essential to meet the landlord or property manager before signing a rental agreement. Furthermore, our research indicates that students who meet the landlord during a viewing are more likely to be satisfied with their tenancy.

Arrange a viewing : Two in three students visited their accommodation before moving in. Students prefer to conduct a viewing during normal business hours, with 84% of students arranging viewings at this time. 50% of students view 1-3 properties before deciding where to live.

Be available : One in three students contacts their property manager via email. However, 50% of them consider text messages or phone calls the most effective way of contacting the landlord and reporting issues.

Be friendly and organised : Over 50% of the students consider having an organised and friendly landlord one of the most important features of their ideal student accommodation.

Consider offering bills : bills included is an essential aspect of the property. 50% of students believe that having bills included makes their life easier, 28% think it saves them money, and 18% believe it avoids disputes with housemates. The weekly average rental value of properties with bills included is approximately £9 higher than properties without bills.

Let students know who they are going to live with : 69% of students believe that people who they live with are more important than the property itself. For them, the ideal number of flatmates lies between 3 and 6.

Think about a good deal for summer break : 85% of the students return to their family home in the summer break. 50% of those students will still need to pay the rent over the summer period, so offering a summer holiday deal could be a real bonus for your student tenant.

For more facts and figures on the student accommodation market or to discuss your bills inclusive options, visit www.glide.co.uk.