The Glide guide to maintaining a positive relationship with student tenants.

Steve Lumley·21 May 2018·3 min read

The Glide guide to maintaining a positive relationship with student tenants.
The first step to developing a good relationship with your student tenant is understanding what they are looking for from the accommodation. For a number of years, Glide have surveyed landlords and students and used these results to enhance our understanding of the market. We are pleased to share some of our findings with a view to helping you to further understand what students seek and build even better relationships.

Meet your tenant : Around 70% of students consider essential to meet the landlord or property manager before signing a rental agreement. Furthermore, our research indicates that students who meet the landlord during a viewing are more likely to be satisfied with their tenancy.

Arrange a viewing : Two in three students visited their accommodation before moving in. Students prefer to conduct a viewing during normal business hours, with 84% of students arranging viewings at this time. 50% of students view 1-3 properties before deciding where to live.

Be available : One in three students contacts their property manager via email. However, 50% of them consider text messages or phone calls the most effective way of contacting the landlord and reporting issues.

Be friendly and organised : Over 50% of the students consider having an organised and friendly landlord one of the most important features of their ideal student accommodation.

Consider offering bills : bills included is an essential aspect of the property. 50% of students believe that having bills included makes their life easier, 28% think it saves them money, and 18% believe it avoids disputes with housemates. The weekly average rental value of properties with bills included is approximately £9 higher than properties without bills.

Let students know who they are going to live with : 69% of students believe that people who they live with are more important than the property itself. For them, the ideal number of flatmates lies between 3 and 6.

Think about a good deal for summer break : 85% of the students return to their family home in the summer break. 50% of those students will still need to pay the rent over the summer period, so offering a summer holiday deal could be a real bonus for your student tenant.

For more facts and figures on the student accommodation market or to discuss your bills inclusive options, visit www.glide.co.uk.

author
Steve Lumley

Steve Lumley has years of experience writing about property investment and landlord issues in the UK for a range of publications and news sites. A former national newspaper journalist, he brings lots of experience to Accommodation for Students.