81% of students happy with their accommodation

Steve Lumley·11 November 2020·4 min read

81% of students happy with their accommodation

Recent research released by accommodationforstudents.com demonstrates that students are overwhelmingly happy with their student accommodation. In addition over 60% of students indicated that their accommodation was good value for money.

Strength of the sector

Speaking at a webinar, attended by over 200 landlords and agents, Simon Thompson, Managing Director of AFS said ‘These high levels of satisfaction reflect the first rate job our landlords, agents and hall operators do’. Thompson further commented ‘that those in the sector deserve more credit in such challenging times’

88% of students take social distancing seriously

The recent study, based on focus groups and a survey of over 1,000 students demonstrated that, in contrast to much of the recent media coverage, students take social distancing very seriously and have adapted their lifestyles accordingly. While they are concerned about the impact of Covid 19 on their University experience, the main worry is that it will impact on their studies, with only 25% of the students we surveyed expressing concern about the impact on their social life.

Student letting activity

Evidence is that market remains relatively robust, despite the challenges posed by Covid. 17% of the students surveyed were planning to start their 2021 accommodation search in November and 50% of those surveyed were planning to begin in the next three months. Whilst the November peak is not as significant as previous years, the trend was broadly positive.

Majority of students plan to pay their rent as normal

60% of students plan to pay rent as normal, while 25% of students will pay their rent if they are able to remain in occupation of their room. Of those that link payment of rent to occupation, the majority of them are in University Halls or PBSA’s. This situation is likely to reflect the fact that many Universities and some PBSA operators provided rent relief to students during the early stages of the pandemic.

The importance of student reviews

Students are particularly keen to see reviews online. As over 80% of students start their accommodation search online, they prioritise online listings that feature reviews from other students. They also value the availability of virtual or video tours, so that much of the initial stages the search can take place quickly online.

The benefit of this is that these features are easy to implement and will add value quickly. Students are also interested in more flexibility in their tenancy contracts, to take account of the potential impact of Covid. While outside of the pandemic most student – 75% - feel the standard student tenancy is ‘about the right’ length, currently there is a desire to see some more flexibility.

20 year anniversary

Closing the webinar session, Simon Thompson reflected on one of the more challenging years of the 20 years in business for many landlords and agents, while highlighting the underlying strength of the sector which is driven by the ongoing appeal of UK Universities and a steep growth in the number of 18 year olds over the next ten years.

Webinar recording

You can view the webinar recording here

here.