Student Flats in Viaduct Area, Durham

The service was great and convenient, Amelia made in customer service was a great help as well making students find accommodation much easier!

Overall, the website has been very user-friendly with quick access and helpful information. I managed to find the housing I needed for my 2nd year. However, there were some cases in which the details, such as the contract length, were not mentioned and therefore I had to email the agency myself, which takes some time. Moreover, some housing options that were provided by the same agency was repeated throughout.

I wanted to inquire about the payment plans and I sent them an email and replies within a very short time with all the information needed the customer service agent Amelia was very helpful.

Very good service- very quick and helpful responses- particularly from Ceri Donovan, who primarily looked after us.

My experience was great! Ceri Donovan really helped with what I needed.

So easy! The staff are so helpful especially Ceri. Would definitely recommend x

The process was fast and clear. I can really recommend this website for any student looking for accommodation in the UK, from the bottom of my heart. The responses arrived after less than 24 h, and making a deal was as straightforward as it gets.

It was easy navigating the website. Response to emails were very quick

So helpful and kind and I felt safe when asking all the questions I had about different properties, I recommend!

Would definitely recommend booking university accommodation here. Amazing communication, to make booking a house less stressful especially from Ceri Donovan. They just made everything so much easier.

I had a lot of troubles finding accommodation, Suraj helped me a lot with ensuring that I was able to get on the right path in finding an accomodation that was best for me. Would definitely recommend.

Very quick response time to our enquiries. If we didn’t get a quick response, they would ask if we wanted them to send the letting agency a reminder to respond to up. Ceri Donovan was very supportive and eager to help. I also like the way the website was set out.