Student Flats in Viaduct, Durham

The communication information about housing was helpful

Helpful and efficient

I was finding it hard to get student accommodation, but then AFS really helped me out at the last minute. The website is great; everything is authentic, and the process was just smooth. 10/10 would use again.

Easy to apply for a room, kind staff

So helpful and kind throughout the whole experience. I was given detailed information and was shown around several different room types and all of the amenities.

Very good, will use again.

Amazing helped me out a lot. Must use again!

Great. Really recommend

Great assistance.

The customer service officer was supportive and helpful. He was checking on me with every single detail until I finished my booking . Also he was consistently responding to my enquirers and helping me through every step of the process

Decent, however my referral code “didn’t work”

The website is quite easy to use and understand what you're getting into before accepting your offer. The terms of renting are very easy to understand, which is especially useful for new students. The staff are probably the best aspect of AfS, as they check up on your progress each step of the way, and are very understanding and polite.